Japanese consumers are known to be loyal to the brands and products they once choose and that meet with their expectations, and do not typically easily switch. Therefore it can be very important and lucrative to be the first-mover in an industry (eg eBay pulling out of Japan).
In Japan, the quality expectations both from the customers and partners are very high. This means that if you and your product/service development process in Japan passes the tests, this will help your development process to be a success in other markets as well.
The Japanese MNCs are eagar to collaborate with startups for their open innovation projects.
Especially in manufacturing industry and DX area.
COVID-19 has accelerated interest in Digital Transformation (DX) across industries due changed behaviour, which opens opportunities for companies. There are also new tax benefits introduced by the government to work together with smaller companies and startups.
Some industries such as finance still have plenty of legacy structures that can be innovated
Japanese government supports ‘Open Innovation’. Likewise, certain countries are putting a lot of effort into building governmental support systems for smaller companies as well (eg. Nordic Innovation House).
Japan is the 3rd largest economy by GDP, which means that even a niche market can be lucrative for companies.
Japan still has a solid manufacturing/ industrial base, good for B2B technology startups.
Japanese people are honest, polite, diligent in general. Trust is the most important for building the right team and doing the business in Japan.
Most large corporations in Japan have their HQ in Tokyo. Easy to meet them in person, if you come to Tokyo. Transportation in Tokyo is very convenient.
Easy to have online meetings for the long term. (eg. Australia)
Easy to establish branch office and subsidiary
Due to the uniqueness of the Japanese market, sometimes it’s possible that services and products that face severe competition in the Western countries still find a blue ocean. If the overseas startups find good Japanese business partners, the relationship tends to last for long, meaning stable businesses.
Japanese place a high value on relationships and if you develop a strong relationship it carries forward many years into the future. Product loyalty is higher than other markets. Japanese customers are not as quick to switch to different products.
Finding a good Japanese partner can lead into a lifelong partnership with the two companies. There typically isn’t a focus on the immediate profits but more in the long term value.
Japanese logistics are exceptional, perhaps the best in the world. Product moves very efficiently in Japan and shipping within Japan is more economical than most large industrialized countries.
Companies coming to Japan should use JETRO’s market entry incentives. They include access to shared office space for a period of time, help with incorporation, etc. JETRO is very helpful.
Japan has many kinds of customers for many industries.
Some Universities has VC funds in Japan, opportunity to collaborate with those Universities, so can get R&D and capital access
Good market for Mobility, Digital Health, Digital Marketing Startups from Israel and other countries. Mobility startups to collaborate with Japanese car companies. Aging society for solving problems by digital health. Now trend is ‘digital transformation (DX)’ in Japan.
Opportunity to bring the new service which Japan doesn’t have yet.
Universal healthcare system is great and fair for everyone in Japan.
It is not difficult to get a work visa compared to the US practice.
There are so many accelerators to support startups, Universities teach entrepreneurship and innovation in Japan now. i University (iU) opened in Tokyo in 2020, and this new type of University aims to produce all students starting their own startups.
1. Second largest single country medical device market
2. Universal healthcare system with product specific reimbursement (ie fixed price so in theory best product wins market share)
3. Transparent regulatory process
4. Japanese data is well regarded around the world, so data from Japanese studies can be used around the world
5. Quality and professional distributors who can effectively manage the entire country (many other markets are regionalized (India for example) so have to have lots of distributors to cover the whole country
CIC Tokyo (Cambridge Innovation Center)
LINK-J (Life Science Innovation Network Japan)
US Japan MedTech Innovation Forum (organized by US-Japan MedTech Frontiers) is held annually to connect Innovative medtech companies from US to Japan.
Startup GRIND Tokyo, Startup GRIND Osaka, Startup GRIND Fukuoka (the largest entrepreneur community from Silicon Valley, held in 600 cities, in 125 countries)
Hello Tomorrow Japan (deep tech event from France)
Startupbootcamp Scale Osaka, helping startups from overseas to enter Japan market to meet potential partners for PoC, marketing, fund raising, etc
Many foreigners overestimate English-language capability of the Japanese. Although each city has advantageous offerings to startups or small companies establishing subsidiaries there, which are also applicable for foreign startups, all are written in Japanese. To succeed in Japan, thorough localization or finding trustful local partners are must.
Japanese business culture, must understand the business culture in Japan
It takes quite a long time to win a first customer especially when working with big corporations. This is not only for foreign startups but in general.
Some CVC, who are interested in finding alliance partners, would still think you are subcontractors. Getting investment by VC, CVC isn’t easy – compete against domestic startups. Japanese Investors tend to invest in Japanese startups.
Hard to make a bank account in a bank. Have to go to the bank, not the online process.
Getting a loan by bank isn’t easy but once your business is well established in Japan, it will be easier.
You have to re-think about your business model, you might lose your original identity for the Japan Market. You have to be more flexible for your brand to reach more consumers in Japan. (eg. make a new app for Japan Market : co-design with the Japanese corporations )
Internal Process in MNCs Long decision making process. Due to hierarchy based decision making, it takes a long time. The person sitting at the negotiation table usually is a domain expert without authority to make decisions.Long decision making process. Relatively getting quicker for POC, but long process after that. Unless you deal with company owners, most Japanese executives do not make quick decisions due to their risk evasiveness.
Japanese aren’t looking for the first mover, but something already known to work. Winning a first customer is hard. But once you win, even their competitor might be interested in you.
Japan is rich but doesn’t spend.
Japanese companies save a lot of money but are hesitated to spend
Self sponsored Visa is necessary even starting in a small scale. However many companies prohibit side job but keeping Visa is necessary for foreigners to stay in Japan. As a result, trying out if business works is not possible. Recently Startup Visa getting more popular for foreign startups.
Many says finding Japanese co-founder is one of the key to success in Japan, but many Japanese are not comfortable working with foreigner.
Because Japan isn’t multicultural place, so it is tough for Japanese to understand foreign culture and vice versa. Often foreign companies try to start branch companies in Japan and leave that happens because the top try to go with their culture they built and often do not try to adjust Japanese culture. For any country, often top from foreign country has difficulty to build trust with local workers then fail.
Japanese are detail orientated and careful. Trust is everything and “Nemawashi ” is important. Nemawashi is informal process of quietly laying the foundation for some proposed change or project, by talking to the people concerned, gathering support and feedback, and so forth.
Employees are strongly protected by labor laws and judicial precedents (In general, it is very difficult to fire an employee). It is recommended that you consult with a specialist before hiring an employee.
In general, Japanese laws and regulations are conservative and inflexible. As a result, it can be difficult to overcome regulatory hurdles when a new service enters the Japanese market.
Yoshiaki Ishii
Director, Science, Technology and Innovation, Cabinet Office, Government of Japan
Yugo Yoshida
Director, Innovation Promotion Div. Innovation and Intellectual Property Dept. JETRO
Takanari Yamashita
Chief Executive Director, JETRO San Francisco
Fumiaki Ikeno
Co-Founder, US-Japan MedTech Frontiers
Tak Umezawa
Chairman, CIC Japan
Motoki Kurita First Secretary, Commercial Attache, Embassy of Japan in Israel
Masato Tanaka
Attorney, TMI Associates, Attorney admitted to practice in Japan, California, and Israel
Yuriko Matsuno
Executive Director, Luxembourg Trade and Investment Tokyo
Osamu Katsuo
Senior Vice President, New Listings, Tokyo Stock Exchange
Hitomi Shibaki
Director, Innovation Leaders Summit
Niklas Karvonen
Community Director, Nordic Innovation House Tokyo
Robert E. Claar
CEO & Co-Founder, Vorpal Technologies
Fuyuki Yamaguchi
Managing Partner, Abies Ventures
Shigeru Sumitomo
Representative Director, CONSELUX Corp
Hiro Sato
Founder, Pendroid, and Former Fuji Xerox
Brian Lim
Country Manager, Startupbootcamp Scale Osaka Country Manager, Rainmaking Innovation Japan
Kirk Zeller
Co-Founder and Board Member, MedMarket Access, LLC
Masayuki Kimura
COO Board Dirctor Deloitte Tohmatsu Venture Support in Silicon Valley
Kohei Yamamoto
Senior Manager, US Incubation Office & Group CEO office Rakuten USA
Chika Yamamoto Wolfson
CEO, Crossbie
Tetsuo Miyajima
Secretary General, i University
Michimasa Naka Founder & CEO, Boardwalk Capital Inc.
Akihiko Soyama
President and CEO, LINK-J
Tak Adachi
Queensland Trade and Investment Commissioner Japan
Melissa Inooka
Director, Queensland Trade and Investment Commissioner Japan
Jamie Kats
Business Support Officer, Queensland Trade and Investment Commissioner Japan
Tamami Ushiki
Director, Startup GRIND TOKYO
Moeko Suzuki
President, Startup Lady Japan CEO, Tailor Innovations Inc.
Jean-Dominique FRANCOIS
Japan Advisor, Co-Founder, Hello Tomorrow Japan
Claire BOCHARD
Project Director, Hello Tomorrow Japan
Research by
John Kojiro Moriwaka
CEO, Silicon Valley Ventures
Director, Startup GRIND FUKUOKA
Official Columnist, Forbes JAPAN
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